Overview

This Privacy Policy explains how Dolls In Dolls collects, uses, and protects your personal information when you visit or make a purchase from https://www.dollsindolls.com.au.

By using this website, you agree to the terms of this Privacy Policy.


Personal Information We Collect

When you visit our website or make a purchase, we may collect the following information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party providers)
  • Order history and purchase details
  • IP address and browser information

How We Collect Information

We collect personal information when you:

  • Place an order
  • Create an account
  • Subscribe to emails or marketing
  • Contact customer support
  • Browse the website (cookies and analytics tools)

How We Use Your Information

We use your personal information to:

  • Process and fulfil orders
  • Communicate with you about your order
  • Provide customer support
  • Improve our website and services
  • Send marketing emails (if you opt in)
  • Prevent fraud and ensure website security

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, such as:

  • Payment processors (e.g. Stripe, PayPal, Afterpay, ZipPay)
  • Shipping carriers (e.g. Australia Post, couriers)
  • Email and marketing services
  • Fraud prevention and security services

These third parties are only permitted to use your information to perform services on our behalf.


Cookies & Tracking Technologies

This website uses cookies to:

  • Improve website functionality
  • Remember shopping cart contents
  • Analyse website traffic
  • Support marketing and advertising

You can disable cookies in your browser settings, but some features may not function properly.


Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure.

Payment information is encrypted and processed securely through PCI-compliant payment gateways. We do not store full credit card details on our servers.


Access & Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate or outdated.

To request access or correction, please contact us using the details below.


Data Retention

We retain your personal information only as long as necessary to:

  • Fulfil orders
  • Meet legal and accounting requirements
  • Resolve disputes
  • Enforce agreements

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.


Marketing Communications

If you opt in, we may send you promotional emails. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.


Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.


Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Dolls In Dolls
Email: info@dollsindolls.com.au
Location: Waverley, NSW, Australia